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Comments & Complaints

Things go wrong even in the best run organisations. We hope that there will not be many complaints, but if you feel something is going wrong, or could be done better, we want to know. In our experience most problems arise as a result of poor communication. If you have a problem, please contact the Practice Manager or one of the doctors.

Alternatively, you can contact NHS England by telephone, in writing or by email:

03003 112233
NHS England, PO Box 16738, Redditch B97 9PT

Contacting the CQC

If you would like to provide the CQC with feedback on the practice you can do so by

  • telephone (03000 616161)
  • email ( or
  • online form ( and visit Share your experience, or click on the link)
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