Please do not telephone the surgery to request a prescription. You can make this request if you are registered for online services, via an eConsult or by emailing email@example.com
If you take regular medication it is your responsibility to request the prescription in good time. All requests for repeat medication must be made in writing. You may do this in several ways:
- Using the Online access service.
You will need to register for this facility; please see On-line Services page for details.
- If you regularly use the same pharmacy you may be able to arrange with them to order your medication for you. Please speak to your pharmacy if you would like to use this service.
- You may tick the boxes on the tear-off right-hand side of a computer-printed prescription or complete a repeat prescription request form available at reception. Remember to indicate clearly which surgery or chemist you wish to collect the prescription from. The request can be handed in at reception or posted (if you enclose a stamped self-addressed envelope the prescription will be posted to you).
- Send in the request by fax or letter, indicating clearly who you are, the medication (including dose) that you require and which site or pharmacy you wish to collect from.
Please allow Four full working days before collecting your prescription from a surgery and Five working days if collecting your medicines directly from a pharmacy. These times start the day after you have put your prescription request in.
NB: The doctors cannot take responsibility for prescribing medication unless patients are up to date with health checks and reviews. If you do not attend for a regular review when invited by the surgery the doctors may withdraw the repeat prescription facility for your own safety.
Prescription Prepayment Certificate (PPC)
If you are not eligible for free prescriptions and you need more than 12 prescription items per year (2 or more per month), you can save money by obtaining a prepayment certificate. Certificates can be obtained that are valid for 3 or 12 months. Click here for more information on PPC by NHS Choices, or speak to your pharmacist.
Electronic Prescribing (EPS)
Church Street Partnership now offers electronic prescribing. This is a way of sending prescriptions securely to the patients' chosen pharmacy, without the need for a paper copy. If you have regular repeat prescriptions and wish to use the service, please advice the surgery of your nominated pharmacy.
For further information, please download the following document produced by the Health and Social Care Information Centre: EPS information for patients